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$300 per module, $1,250 for 5 modules: $1250

Modules available

  • Module One - Defining, evaluating and managing teams
  • Module Two - Essential coaching skills for leaders
  • Module Three - Developing and leading a high-performance team
  • Module Four - Building employee trust
  • Module Five - Managing and coaching difficult employees to enhanced performance
All Courses

Team Building and Coaching Skills for Managers

To find out the course price, please select the details below.

Start Date: 21/09/2020
Duration: 1 to 5 days
Price : $300 per module, $1,250 for 5 modules

Programme Overview

GTC Live Online(Pick and Choose) Training Course

 CMI Certified and CPD Accredited

Team Building and Coaching Skills for Managers

Course Outline

This online instructor led GTC course focuses on the need for team building and coaching the team to deliver exceptional results. Of all group-development activities, team building skills are among the most critical in any organisation - and for good reasons too. Various studies have shown how team-development significantly improves organizational performance. Furthermore, team empowerment not only improves the organization process but also enhances customer satisfaction. There are several benefits of coaching a team:

  • Strengthens the bond between you and your team members;
  • Your support encourages them to continuously develop their skills;
  • Training boosts performance levels and helps employees to reach their peak; and
  • It feels satisfying

Coaching is a tool used for catalysing employees’ growth and empowering your team to take ownership of their learning. Coaching is a strategy that allows you to be supportive of your team and get actively involved with your employees. The results of these actions could be employee growth, engagement and retention.

As we all know, a team is formed by individuals, each having their individual strengths and weaknesses. A manager has to focus on coaching each individual with a different approach in order to reach maximum performance as a team.

Some managers don’t believe coaching is something that is expected from them in their role/position, so they fail to dedicate time to coaching and training their employees. However, good leadership and management involves helping team members experience progress in meaningful work.In summary, coaching your team enables you as a manager to enhance your teams’ capability and performance. The productivity of your coaching will determine the levels of engagement and trust exists between manager and employees.

 

 Ten Key Learning Outcomes

Delegates who attend this GTC course will gain knowledge and skills to:

  • Transfer management responsibilities to teams
  • Facilitate external relationships
  • Improve supervisory confidence in guiding and encouraging employees to achieve at higher levels
  • Apply the essential skills of coaching effectively
  • Describe how continual coaching and feedback benefits the organization and its employees
  • Improve employee confidence to take on challenging work assignments
  • Evaluate team building effectiveness
  • Recognise when and where to apply team building
  • Define the core elements to team building
  • Explore better ways of achieving team commitment

Global Recognition

 GTC have received the seal of approval for our Leadership and Management training programmes are an Approved Centre of the Chartered Management Institute(CMI). The Chartered Management Institute is the only chartered professional body dedicated to promoting the highest standards in management and leadership excellence. This specific course has been successfully mapped and recognised by the CMI against the latest Professional Standards. By attending this complete course, you will receive:

  • 12 months’ free Membership with CMI, including access to ManagementDirect and all membership benefits;
  • Recognition of investment in development, providing improved productivity, engagement and commitment to CPD; and
  • CMI Recognised certification upon completion of your programme

To receive the CMI Certificate and 12 months’ free membership, you must attend the complete course.

GTC have been awarded the Provider of Training Excellence by the Continuing Professional Development Standards Office(CPDSO).  For attending this course, you will be entitled to CPD Credits based on the number of hours of attendance.  Accordingly, you will be entitled to six CPD Credits for each day and you will also receive a CPD Recognised e-certificate upon completion of your programme. Your course completion certificate will reflect the number of CPD Credits based on how many days you choose.

Delivery Methods

This is practical Instructor Led Virtual course where there is no fluff or unnecessary materials ‘just to fill the void’ with non-value add information. The Training Modules and daily topics have been fully researched so that the content, the activities, the outcomes and the learning objectives are in line with management best practice. Each daily module considers the competence and key behaviours and have been designed to make sure that the training is impactful. The materials are straight to the point with knowledge and strategies that you can use right away.

A variety of different learning methods are used, and these are:

  • Dynamic slide presentation that gives a brief relevant and appropriate statement (no more than 16 words) and each with powerful image to reflect the context and message of the statement.
  • Video clips covering: Leadership, Self- Awareness, Motivation and Team Building.
  • Relevant Case Studies that during each learning day will be discussed and debated by the Instructor and all course participants.
  • Relevant e books and whitepapers that each you will be required to Read, Review and Reflect each evening of the training course duration.
  • Discuss, Debate and Decide papers covering a range of leadership and management articles based on:
    • Interpersonal Excellence
    • Personal Effectiveness
    • Organizational Performance
  • Bespoke Team Assignmentwhereby at the end of the course, you will be tasked to make a presentation to the Instructor and other course participants. You will need to cover:
    • Setting applicable performance standards
    • Dealing with the underperforming supervisors
    • Increasing productivity
    • Engaging with external key stakeholders
    • Forming a high performing Operations Team
    • Developing a team building coaching culture

Pick and Choose

At GTC, we recognise that you will have acquired many competencies and skills from your academic and actual work experiences.  We are offering you the opportunity to pick and choose to attend all, or even just one day of the course; depending on your knowledge and learning requirements.

            Day One -   Defining, evaluating and managing teams

            Day Two -   Essential coaching skills for leaders

            Day Three - Developing and leading a high-performance team

            Day Four - Building employee trust

            Day Five - Managing and coaching difficult employees to enhanced performance

 

Course Schedule

Using the most advanced Learning Management System, this online training course is conducted online using Zoom and has three actual training sessions:

Setup and Administration       09:00 to 09:30

1st Session                               09:30 to 11:00 – live instructor led

2nd Session                              11:00 to 12:30 – offline reading and assignment activity

Break                                       60 minutes – lunch/prayer

3rd Session                              13:30 to 14:45 – live instructor led

Q&A                                        14:45 to 15:00 – live instructor led

 Daily Topics

Day One - Defining, evaluating and managing teams

 Competency Description

A team is a group of people who work together toward a common goal. Teams have defined membership (which can be either large or small) and a set of activities to take part in. People on a team collaborate on sets of related tasks that are required to achieve an objective. Each member is responsible for contributing to the team, but the group as a whole is responsible for the team’s success. This day’s training is focused on understanding the critical elements of what is a team and the various stages each team goes through.

 Topics to be covered

  • The nature and characteristics of a successful team
  • Strategy and planning essentials for managers/coaches
  • The Stages of Team Development
  • Establishing Team Norms

 Personal Impact and Key Behaviours

  • Define the core elements to team building
  • Understanding the stages of human development
  • Evaluate team building effectiveness
  • Develop core team leading behavioural competencies to lead a team effectively

Day Two - Essential coaching skills for leaders

 Competency Description

Coaching well can be hard for even the most competent and well-meaning of managers

Employees who respond positively to coaching and improve their performance can become valued contributors to the success of the business.Done well, coaching can help an employee continuously improve their skills, experience, and ability to contribute.

  Topics to be covered

  • Four essential coaching skills: diagnostic listening, strategic questioning, wisdom sharing and giving effective feedback
  • Coach a team to self-manage its work
  • The manager as a coach
  • Optimizing the leader's natural strengths

 Personal Impact and Key Behaviours

  • Apply the essential skills of coaching effectively
  • Recognise when and where to apply team building
  • Describe how continual coaching and feedback benefits the organization and its employees
  • Create a consistent coaching culture

 

Day Three - Developing and leading a high-performance team

 Competency Description

An effective team accomplishes its goals in a way that meets the standards set by those who evaluate its performance.The primary benefit of teamwork is that it allows an organization to achieve something that an individual working alone cannot. This advantage arises from several factors, each of which accounts for a different aspect of the overall benefit of teams. One of the main factors is leadership with passion and authenticity. Today is all about learning how to develop not just a team, but to develop and lead a High Performing team

 Topics to be covered

  • Personal leadership styles
  • Engaging employees on setting stretch goals
  • Factors that inhibit team growth
  • Creating a motivational climate

 Personal Impact and Key Behaviours

  • Create a high performing team through active interpersonal relationship skills
  • Identify and develop innovation in the team, leading to the growth of talent
  • Understand the role of the leader in team situations as the facilitator of engagement, collaboration, innovation, trust, and empowerment in team situations
  • Identify and develop innovation in the team

 

Day Four -  Building employee trust

 Competency Description

In today’s turbulent environment, organizations increasingly need to develop their innovation capability and performance in order to survive and improve their competitive advantage. Actions matter most if you want to earn employees’ trust and engage them in the organization. Starting with the leader, it takes involvement at every level to create a deep bond of believability that motivates employees to put forth effort needed to make their organization successful. Today is focused on the impact you can make to forge a bond of trust within your team.

 

Topics to be covered

  • The value of good relationships
  • Challenges to team building
  • The want-to-win attitude – how to build it
  • Team decision making: when and how to achieve a consensus

   

Personal Impact and Key Behaviours

Identifying and maximising opportunities to develop team learning

Recognize that building trust takes hard work

Learn that employee trust must be earned

Envision the reality of treating all people with genuine respect

 

Day Five - Managing and coaching difficult employees to enhanced performance

Competency Description

The goal of performance coaching is not to make the employee feel bad, nor is it provided to show how much the manager knows. The goal of coaching is to work with the employee to solve performance problems and to improve the work of the employee, the team, and the department. Today’s learning is focused on setting performance standards and planning and implementing effective mentoring.

 Topics to be covered

 The impact of expectations on performance

  • Performance Measurement
  • Conflict Resolution
  • Recognition and Reward

Personal Impact and Key Behaviours

  • Improve supervisory confidence in guiding and encouraging employees
  • Describe how continual coaching and feedback benefits the organization and its employees
  • Improve employee confidence to take on challenging work assignments
  • Influence team members to operate in a win-win situation